Support
Before contacting us, please read the help file that comes with the product and the FAQs below. Your questions may have already been answered.
Note: We do not provide phone support for Digital Patrol.
FAQ: Product Activation
Before activation please download and install latest version of Digital Patrol.
You will receive an e-mail from NictaTech Software with your personal product key (serial number). Please have this e-mail handy before running the activation process. To fully activate your copy, a special activation code, unique for your computer needs to be downloaded from our server, so please make sure to establish Internet connection before starting this process.
Step by Step Activation process
- Connect to the Internet
- Run your Digital Patrol. You will see the nag-screen with three buttons –
If your trial period is not expired — click
Windows (Start) button — (Programs) — (Digital Patrol Scanner 5.0) — (Digital Patrol activation)
- Enter your REGNAME and PRODUCT KEY
The best way not to make a mistake entering this data is to use copy and paste (you can use CTRL+C hotkey to copy selected information to Windows clipboard and CTRL+V to paste it). Please make sure you are connected to the Internet before continuing. Press Next button.
- After verifying your name and product key and downloading the activation code from our server Digital Patrol will congratulate you on successful activation.
That’s all. You have activated your copy of Digital Patrol. If you failed by any reason to complete automatical activation you will be suggested to perform the activation manually. This process will not take much time. Please follow the instructions of the Activation Wizard – Manual Mode. Detailed information on manual activation process can be found on Manual Activation information page.
Should you have any questions or issues you would like to discuss, please do not hesitate to contact us.
Why is it important to update frequently?
For secure protection of your computer from most recent malware you need to update Digital Patrol everyday. Automatic Update is a feature that allows you to update not only virus base, but also any changed program components.
Everyday update is also a feature of Digital Patrol. We update our bases everyhour. That means that you’ll be protected from wide spread virus (like Nimda for example) before epidemic burst.
Contacts
The technical and customer support is managed by our department in Europe (GMT+2 Time Zone). Most questions are answered within 24 hours. Our registered customers have privileges in technical support.
 Anti-Virus Engine Info |
|
Database last updated on: Mar, 13 2010 21:01 (EEST) Total 1,267,636 malwares, viruses and spywares. Last update: +12600 malwares. |
| Latest Malware Information |
 Angel Cloud Engine |
|
Angel-DB: 2,365,011 entries. |
| NictaTech Angel — on-line database, identifies all known good items, and identifying malware. read more.. |